[vc_row][vc_column][vc_column_text css=”.vc_custom_1510757776303{margin-bottom: 30px !important;}”]Did you know that your first time guest experience begins BEFORE anyone even walks through your church doors? In this 4 minute interview, I break down our first time guest protocol with the one and only Tianne Moon, who leads out in our hospitality area. Don’t wait for your first big fall kick-off weekend to get this going. Work now to inspect and elevate your first time guest experience![/vc_column_text][vc_row_inner equal_height=”yes” content_placement=”middle” css=”.vc_custom_1514910419532{margin-bottom: 10px !important;}”][vc_column_inner offset=”vc_col-lg-12 vc_col-md-12 vc_col-xs-12″][vc_column_text css=”.vc_custom_1510757851195{margin-bottom: 30px !important;}”]
Three Steps To A Great First Impression:
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[/vc_column_text][vc_column_text]It’s vital to have a solid plan in place for guests – from the moment they drive on campus to the follow-up call they receive that week from your team. But, take time this week to inspect your guest flow and make sure it’s personal – the volunteers teams, how you collect information, who is calling them and is it timely? Download our FREE Weekly Reach Report.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” css=”.vc_custom_1514910425516{margin-bottom: 10px !important;}”][vc_column_inner offset=”vc_col-lg-12 vc_col-md-12 vc_col-xs-12″][vc_column_text]
[/vc_column_text][vc_column_text]Spring cleaning should also take place in the fall. Clean your facility from top to bottom and update your signage for a fresh look. Take your hospitality to another level with special treats, schedule your sharpest volunteers, and make your experience unforgettable!
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[/vc_column_text][vc_column_text]Don’t be passive about this. It’s the best hour of their week and it’ll be here again in 6 days. Spice things up with giveaways or a porch party. If it’s membership class weekend, serve a fun meal. Depending on your schedule, you can also tease your next series.
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